Terms & Conditions

Effective Date: March 2026
Website: https://heichelp.com

Welcome to HEIC Help (“we,†“our,†or “usâ€). By accessing or using our website and file conversion tools, you agree to be bound by these Terms & Conditions.

If you do not agree, please do not use our website.

1. Description of Service

HEIC Help provides free online file conversion tools, including but not limited to:

• HEIC to JPG
• HEIC to PNG
• HEIC to PDF
• HEIC to HEIF
• HEIC to WEBP
• HEIC Viewer

All tools operate online and are provided on an “as-is†and “as-available†basis.

We reserve the right to modify, suspend, or discontinue any feature at any time without prior notice.

2. User Responsibilities

By using HEIC Help, you agree that:

• You will only upload files that you own or have legal rights to use.
• You will not upload copyrighted content without permission.
• You will not upload illegal, harmful, offensive, or malicious files.
• You will not attempt to disrupt, hack, overload, or interfere with our servers.
• You will not use automated scripts, bots, or scraping tools.

Violation of these rules may result in restricted access.

3. Advertising & Third-Party Services

HEIC Help may display advertisements provided by third-party advertising networks, including Google AdSense.

• Advertisements may be personalized based on user behavior.
• Third-party vendors may use cookies to serve ads.
• We do not control the content of third-party advertisements.

By using this website, you acknowledge that third-party advertisers may collect data according to their own privacy policies.

We are not responsible for products, services, or claims made in advertisements.

4. File Processing & Data Handling

• Files uploaded for conversion are processed automatically.
• Files are stored temporarily and deleted automatically after processing.
• We do not permanently store user files.
• We are not responsible for file loss or corruption.
• Users are responsible for maintaining backups of their original files.

5. Intellectual Property

All website content including:

• Text
• Branding
• Logo
• Design
• Software functionality

is the property of HEIC Help unless otherwise stated.

You may not copy, reproduce, distribute, or exploit our content without written permission.

6. Disclaimer of Warranties

HEIC Help is provided without warranties of any kind.

We do not guarantee:

• Continuous, uninterrupted service
• Error-free performance
• 100% compatibility with all file types
• Specific output quality

Use of the website is at your own risk.

7. Limitation of Liability

To the maximum extent permitted by law, HEIC Help shall not be liable for:

• Loss of data
• Business interruption
• File damage or corruption
• Indirect, incidental, or consequential damages

Your sole remedy for dissatisfaction is to stop using the website.

8. Prohibited Content

You may NOT upload:

• Adult or explicit content
• Hate speech or violent material
• Malware or harmful software
• Content that violates any law

We reserve the right to block or remove content that violates these terms.

9. Privacy

Your use of this website is also governed by our Privacy Policy.
Please review it to understand how we collect and use information.

10. Changes to These Terms

We may update these Terms at any time. Updated terms will be posted on this page with a revised effective date.

Continued use of the website constitutes acceptance of the revised terms.

11. Contact Information

If you have questions regarding these Terms & Conditions, please contact:

HEIC Help
Email: hello@heichelp.com
Website: https://heichelp.com